Privacy Policy for Langsing Online
Effective Date: 21st March 2025
At Langsing Online, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website or communicating with us via WhatsApp or other platforms.
1. Information We Collect
We may collect the following personal information when you visit our website or place an order:
- Full Name
- Phone Number
- Shipping Address
- Email Address (if provided)
- Product Order Details
2. How We Use Your Information
We use your information solely to:
- Process and fulfill your orders
- Arrange delivery of your products
- Provide customer service and respond to inquiries
- Send order updates or promotional messages (if consented)
3. Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- Trusted third-party courier partners (e.g. J&T Express, Ninja Van) to complete delivery
- When legally required to comply with regulatory obligations
4. Data Security
Your personal data is stored securely and only accessible to authorized personnel involved in order processing and customer service. We take appropriate technical and organizational measures to protect your information.
5. Customer Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent to be contacted at any time
To do so, please contact us at:
📱 WhatsApp: +60 11-2070 2408
6. Consent
By using our website or providing your details via WhatsApp, you agree to this Privacy Policy and consent to the use of your information as described herein.
7. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page.
For questions or concerns about this Privacy Policy, you may reach us via email or WhatsApp.
Thank you for trusting Langsing Online.